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Regent Cleaning
 

NVQ training starts for Regent London area

Regent Cleaning personnel working on London-area contracts have embarked on National Vocational Qualification (NVQ) Levels 1 and 2 training.

Over 50 members of national contractor Regent Cleaning staff are benefitting from NVQ training in Cleaning and Support Services, Team Leading and Facilities Management, Administration and Customer Services after Regent won funding for 600 employees with B-Skill.

The cleaners work contracts on behalf of clients IKEA Wembley, IKEA Croydon, British Airways (BA) World Cargo (pictured), BA Cranebank, Brooklands College and Bancroft's School.

BA World Cargo

"This is a really positive response to the NVQ offer and we are extremely pleased with the level of interest achieved," says Regent Cleaning divisional director Stuart Lunt.

Training will be carried out on site, each level taking around twelve weeks to complete.

"This is a scheme we hope to offer in the future to more Regent personnel," adds Stuart, who joins Regent to head up its London office from ISS where he was operations director for the north east.

Meanwhile, Regent cleaners at IKEA Wembley are patting themselves on the back after scoring 96% in an independent audit of service standards. "It's a great achievement," says Stuart, who points out that a similar audit in October last year scored in the late 20's by comparison.

"We had a big challenge when we won this contract effective in October 2010 so the first task was to gain a true understanding of the environment and develop a closer working relationship with the client and its staff and their exact needs''

Increased supervision ratios, on-job training and real time quality monitoring together with a change in cleaning operational hours have all combined to enable closer interaction with IKEA co-workers and the public, contributing to a markedly improved service offer, Stuart adds.

ends


Issued May 2011 by
petermuir public relations
Whiteleaf Business Centre, Buckingham Industrial Park, Buckingham MK18 1TF, UK
tel 00 44 (0) 1296 715228 Contact: Peter Muir peter@pmpr.co.uk
www.pmpr.info


About Regent Cleaning

Operating from 14 UK locations with over 4500 employees, ?30 million turnover Regent Cleaning is a major supplier of cleaning to private and public sector accounts in the commercial, leisure, healthcare and educational sectors. Founded in 1986, the company has grown by over 20% in the last year alone.

Recent gains include the expansion of Regent's provision to the Ministry of Justice's Courts, the NHS BT (National Blood Service) premises, and Matthew Boulton College. In 2008, Regent Cleaning expanded market share and extended geographical reach with the acquisition of Birmingham-based Exclusive Support Services, which also has offices in London, Harwich and Manchester. In 2010, it entered the Scotland cleaning market with the acquisition of Precise Cleaning Services, brining it a further four regional offices. Further information at www.regentcleaning.com

About Samsic Group

Founded in 1986, Rennes-based Samsic fields over 40,000 employees from 200 locations on behalf of more than 10,000 clients across Europe. The company also owns subsidiaries in Belgium, Switzerland, Luxembourg, Spain and Portugal. Highly regarded for the quality of its service professionalism, Samsic has expanded from its core cleaning offer to undertake tasks ranging from security to recruitment and home domestic services on behalf of a wide customer base. Further information at www.samsic.fr

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